greenbelly.com home Jill Aronoff

Work experience

Store Manager/Marketing Manager - e-commerce
January 2000 - Present
Quokka Sports, San Francisco, CA

  • Planned, developed and executed the creation of the USOlympicStore.com, the online store for the official U.S. Olympic webite, NBCOlympics.com
  • Manage day to day operations of online store, including creation and maintenance of database, coordination and direction of product photo shoots, maximizing website real estate, store reporting and analysis
  • Management and coordination of contextual linking of the USOlympicStore.com within NBCOlympics.com and outgoing NBCOlympics.com email communications, including direction, production, and copy of ad units
  • Develop customer service policies and procedures. Work closely with fulfillment house to train and furnish CSRs on such policies and procedures and ensure proper customer service is being offered

Marketing Manager
September 1999 - November 1999
Zing.com, San Francisco, CA

  • Created, implemented and coordinated viral promotions and communications to current Zing.com membership, including co-branded web site promotions, Zing site promotions and outbound email promotions
  • Management of html and text based email communications to all members, including copy writing, design, and implementation
  • Responsible for increasing and maintaining membership conversion through site messaging, direct marketing, permission marketing and web promotions

Assistant Marketing Manager/Producer
January 1999 - September 1999
Levi Strauss & Co., San Francisco, CA

  • Coordination and organization from inception to completion of e-commerce site, seasonally, including product assortment, photo shoots, product implementation using merchant software, design approval, and beta testing
  • Managed and implemented e-commerce marketing programs and graphical and text e-mail communications
  • Work closely with creative agency to meet deadlines, implement changes, edit copy, ensure continuity, and approve final product

Project Manager - Consumer Intimacy
March 1998 - January 1999
Levi Strauss & Co., San Francisco, CA

  • Managed marketing and database projects including the creation and implementation of consumer relationship programs using direct mail and e-mail as well as tracking and analyzing program data
  • Managed outgoing mass consumer e-mailings, on-line sweepstakes and incoming consumer e-mail feedback
  • Designed, coordinated and edited newsletter using Adobe Illustrator and PageMaker
  • Created Intranet pages using HTML and JavaScript
  • Acted as liaison between Levi Strauss & Co. and design firms, advertising agencies and outside vendors

Marketing Coordinator
December 1995 March 1998
Levi Strauss & Co., San Francisco, CA

  • Improved, designed and created various program training materials for retail stores
  • Managed multiple promotional programs from delivery of materials to collection of data and analysis
  • Gathered, coordinated, managed, and analyzed demographic and secondary data for projects as assigned

Manager
July 1990 December 1994

The Gap, San Francisco, CA

  • Hired, trained, motivated, evaluated, and supervised staff of 30 people
  • Trained individuals in elementary computer use and the use of specific applications such as MS Office, CC Mail, Windows 95, and Staffworks
  • Promoted excellent customer service and generated sales for multi million dollar stores
  • Forecast gross sales and payroll budget, formulated schedules based on that information

Computer Skills

  • Software: Adobe PhotoShop, ImageReady, Illustrator, PageMaker, Macromedia Director, DeBabelizer, Corel Draw, MS Office Pro and Geographic Information Systems (GIS)
  • Internet/Web: HTML, JavaScript, Macromedia Dreamweaver, HomeSite, Netscape, Internet Explorer, FTP
  • Designed own web site: http://www.greenbelly.com
  • Technical computer skills including hardware installation and configuration
  • General troubleshooter and problem solver
  • Infectious enthusiasm for computers; gifted and inspiring PC trainer

Education

San Francisco State University Extended Learning, San Francisco, CA
Multimedia Studies Web Technology Certificate

Colorado State University, Fort Collins, CO
Bachelor of Science in Apparel, Interior design, & Merchandising